NEW YORK - CuisineWire -- It happens every Friday at 7:30 pm. The kitchen is slammed, the host stand is backed up, and somewhere in the noise, a phone rings four times and rolls to voicemail. That caller? Already Googling the place next door. MBG Technology is launching its AI receptionist platform in the US to make that scenario a thing of the past.

Powered by newo.ai, the platform answers every inbound restaurant call around the clock—taking reservations, handling common questions, transferring VIPs to a live team member, and sending owners an email summary after each interaction. It connects directly with OpenTable, Resy, and Yelp. Most restaurants are live within 48 hours. No hardware. No long-term contracts. No training someone who quits in three weeks.

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"We've spent 29 years in the restaurant industry. We've seen what a missed call actually costs—not just a reservation, but a table of six that went elsewhere, a birthday party that booked with a competitor, and a loyal customer who never called back. The AI doesn't take breaks. It just picks up the phone."
— Perry Biniaris, Founder, MBG Technology

What It Does

• Answers every call 24/7—during rush hour, after close, and on holidays
• Books reservations, handles inquiries, and transfers VIPs instantly
• Integrates with OpenTable, Resy, and Yelp
• Sends owners an email summary after every call
• Free setup, live in 48 hours, two months free for new US customers
• No contracts—cancel anytime

The Problem
US restaurants field millions of inbound calls daily. Many go unanswered—not because operators don't care, but because Friday at 7:30 pm leaves no one free. Each missed call is a lost reservation or a customer who never calls back.

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The company is targeting six major US markets, with national expansion planned. MBG brings 29 years of restaurant experience to AI—a combination, in their words, "not typical in Silicon Valley."

About MBG Technology
MBG Technology is a Montreal-based company with 29 years of industry experience and a straightforward mission: make sure restaurants stop losing money when the phone rings and no one picks up. Its AI receptionist, powered by newo.ai, handles inbound calls 24/7, integrates with OpenTable, Resy, and Yelp, and is used by operators who have better things to do during dinner rush than answer the phone.

Availability
Available now to US operators. Free setup, two months free, no contracts. Learn more or book a demo at https://mbgroup.technology/us .